Turn technology into a measurable driver of operational performance, risk reduction, and enterprise value.
We align technology decisions and IT operations to measurable business outcomes, performance, risk reduction, and EBITDA protection.
We work alongside your leadership team and IT, not in place of them
Leave with a clear 30-day plan — no sales pitch, just clarity
Most midmarket companies invest heavily in technology — but without clear alignment to growth, operational efficiency, or risk.
Narrative helps you treat technology like capital allocation: what to fund, what to fix, what to cut, and what outcomes to expect.
Our work focuses on outcomes such as:
improve operational efficiency
reduce technology and security
support scalable growth
protect EBITDA
Roadmap + governance + cost visibility
Stabilization + support + infrastructure + vendors
Identity + backup + security program + risk reduction
At Narrative Group, we bring the insight of a fractional CTO and the discipline of a business strategist to every engagement.
Our approach is thorough yet straightforward. We focus on your entire ecosystem, not just the technical and process transformations within your IT department..
Mid-sized companies value a partner who understands both boardroom decisions and operational realities. Our approach encompasses everything from IT infrastructure and cybersecurity to cloud solutions, AI integration, and digital transformation.
With decades of experience guiding organizations across multiple industries, we help you:
Our team brings over 25 years of experience helping mid-sized companies turn technology from a cost center into a growth engine.
We start with the numbers.
Every recommendation ties technology investment directly to operational performance, risk reduction, and your P&L.
Most engagements begin with a fixed-scope IT Value Alignment Assessment that delivers clarity on where to invest, what to fix, and what to stop.
15-minute call. No sales pitch. Just clarity.
Most organizations begin working with Narrative through a structured three-step process.
We assess technology spend, operational friction, and risk exposure — then translate it into clear priorities and a practical roadmap. Outcome: Clarity on what to fix, what to fund, what to stop, and what results to expect.
We implement the highest-impact improvements first — security, reliability, and the bottlenecks slowing teams down. Outcome: Fewer surprises, better performance, measurable progress in 30–90 days.
We run IT operations and security with a cadence that supports growth — including ongoing optimization and quarterly planning. Outcome: Reliable operations, reduced risk, better decisions without adding headcount.
No sales pitch, just clarity on what’s possible for your business.
Narrative works with mid-sized companies that have reached the limits of basic IT support and need technology to start driving real business outcomes.
Most clients come to us when one or more of these things start happening:
We speak EBITDA, not just IT. Every recommendation is aligned to your margins and financial goals. We help your IT deliver measurable business performance, maximize IT ROI, and fuel sustainable growth.
We’ve sat in the C-suite. Our team brings decades of enterprise tech leadership to help you scale with clarity — ensuring technology always supports your business goals.
We bring transformation experience to mid-sized companies between $20M–$100M in revenue — delivering big-picture thinking without the bloated cost or complexity of large consultancies.
From cloud to cybersecurity, infrastructure to executive coaching — we align every technology investment with your strategic objectives so nothing falls through the cracks.
Our work connects leadership, finance, operations, and tech — because you need more than just “IT guys.”
We’re not married to any tech stack. We architect solutions that fit your goals, not ours.
President & CEO | Xtiva Finanical Systems
"We never realized that our architecture was killing our GM. We lacked clarity and control over how our technology dollars were being spent, and in determining the appropriate budget for key projects. We've now re-architected our solution, which allowed us to gain visibility, predictability, and optimization across the business, each of which supported the relaunch of our flagship product."
Chief Information Officer | HomeEquity Bank
"They identified inconsistencies in governance, how our technology was being deployed, and excesses in our technology spending. We now have robust governance in place and are well on our way to delivering highly scalable, consistent, and reliable financial services platforms that will enable us to go to market with new and enhanced service offerings."
CEO Engineering Services Firm
"IT is an essential part of our structural engineering firm. But recently, they've been holding us back—we couldn't finish anything! TNG quickly developed a roadmap that prioritized what was most important for us. It enabled productivity while improving security so that we could be confident that we were productive yet protected. They standardized our infrastructure to have fewer points of failure if disaster struck. And finally, they showed us how much IT costs in a way that made sense."
Managing Director, Online Retailer
"We needed a partner who could build budgets, optimize IT spending, and lead us through a multi-year digital transformation. 70% of our IT budget was labour! With TNG, we have it back to 50/50 labour to non-labour. We are on our way to 30/70!
We can now focus on running our business!
We now have service levels and penalties for noncompliance. We have improved security and compliance with industry standards, safeguarding our customers."
CFO, Retail Store Chain
"We had a lot of challenges to overcome. IT was costing 3.5% of revenue, and the company's core applications were aging complex, and difficult to use. There were high volumes of issues in retail locations, and the business was looking for a way to improve things while setting us up for future success
The Narrative Group leveraged their proprietary methodology to identify a roadmap to evergreen their infrastructure, stabilize core applications, reduce store incidents, and charted a path toward IT spending being 1.5% of revenue within 18."
Managing Partner, Law Firm
As a small but growing employment law firm, we were drowning in disconnected systems — case files, billing, and communications were all over the place. We didn’t realize how much time we were losing to inefficient tech until TNG stepped in.
They started by reviewing our cost structure and workflows, then rebuilt our stack with the right cloud and document automation tools, and cut 40% of our software spend in the process.
Now we’re faster, more accurate, and have a clearer picture of our profitability. I no longer feel like IT is a liability — it’s become a strength.
We’ve led 50 transformation initiatives — from cloud migrations to AI pilots — helping mid-sized companies modernize with confidence and control.
We’ve partnered with over 50 growth-stage and enterprise clients across North America, delivering lasting results, not just one-off fixes.
With a core team of 30+ seasoned advisors, engineers, and strategists, we bring Fortune 100 thinking to the mid-market — without the bloat.
With a 98% client retention rate, we’re trusted for our financial clarity, hands-on support, and ability to drive measurable business performance.
