Hardware & Software Sales for Mid-Market Companies

Trusted, vendor-neutral IT procurement for mid-sized organizations — laptops, servers, security, services and software licensing backed by CTO-level advisory.

Vendor Neutral

Competitive Pricing

Two graphic laptops displaying an abstract design with squares and rectangles in various colors. The Narrative Group.

IT Procurement

Expert Advice

SOftware RenewalS - Hardware Refresh - Services

More Than an IT Reseller

Most IT resellers just move boxes. We align every hardware and software purchase to your P&L, roadmap, and operational realities. As former CTOs, we make sure you’re buying what the business actually needs — not what a vendor is pushing.

Our Core Hardware & Software Services

End-User Devices & Peripherals

Laptops, desktops, monitors, docks, headsets, webcams — configured for your teams and workstyles.

Servers, Storage & Network Infrastructure

On-prem and hybrid infrastructure, switches, Wi-Fi, and backup appliances sized correctly for your environment.

Security Hardware & Software Licensing

Firewalls, endpoint security, identity & access tools, and compliance-focused software — all mapped to your risk profile.

Productivity, SaaS & Line-of-Business Software

Microsoft 365, collaboration tools, and industry-specific platforms with right-sized licensing and renewals.

Conference Room Solutions

Meeting and training rooms that just work. From Shure Meeting Room microphones to Collaboration Solutions that bring your team together.

Hardware, Software & Services Together

We don’t stop at purchase — we can deploy, secure, and support everything we help you acquire.

Vendor-Neutral Advice

We’re not married to a single stack. We compare options and source what fits your goals, security needs, and teams.

Who We Serve

Perfect for Mid-Sized Organizations

We specialize in companies with 50–500 employees and $20M–$100M in revenue who need enterprise-grade technology without enterprise-level bureaucracy or bloat.

Growing Teams & Multi-Site Operations

Regulated or Security-Sensitive Environments

Leaders Who Want IT Spend Tied to the P&L

Discover how CTO-level strategy can transform your IT

Our team has over 25 years’ experience turning cost centers into growth engines. Our CTO-led guidance starts with the money. Built for Midsized companies, we tie every IT dollar to your P&L. Start with a fixed-fee IT Value Alignment Assessment to get budget clarity and board-ready reporting—then we own delivery (assessment → roadmap → MSP) so you see faster decisions, fewer tickets, and outcomes your CFO will back. Book your 15-minute assessment.

Managed Services

OUR Procurement METHODOLOGY

A Proven, Financially Disciplined Procurement Process

Step 1. Needs & Environment Assessment

We evaluate your current devices, infrastructure, contracts, and licenses — identifying gaps, risks, and waste.

Step 2. Strategic Sourcing & Vendor Selection

We compare vendors, models, and licensing options against your budget, growth plans, and security needs.

Step 3. Procurement, Deployment & Configuration

We handle purchasing, shipping, imaging, setup, and integration so devices and software are ready for your teams.

Step 4. Lifecycle Management & Optimization

We track renewals, warranty, refresh cycles, and utilization to keep costs predictable and aligned to your P&L.

Client Testimonials

Client Feedback That Speaks for Itself

Business Consultant

Thomas J.Moysak

President & CEO | Xtiva Finanical Systems

TNG helped us dramatically improve Gross Margin

"We never realized that our architecture was killing our GM. We lacked clarity and control over how our technology dollars were being spent, and in determining the appropriate budget for key projects. We've now re-architected our solution, which allowed us to gain visibility, predictability, and optimization across the business, each of which supported the relaunch of our flagship product."

Chief Information Officer

Roger Favero

Chief Information Officer | HomeEquity Bank

TNG delivered lasting value for our customers

"They identified inconsistencies in governance, how our technology was being deployed, and excesses in our technology spending. We now have robust governance in place and are well on our way to delivering highly scalable, consistent, and reliable financial services platforms that will enable us to go to market with new and enhanced service offerings."

Digital Transformation Consultant

Emma Reed

CEO Engineering Services Firm

Downtime equals lost revenue! TNG ensured no loss of revenue due to IT.

"IT is an essential part of our structural engineering firm. But recently, they've been holding us back—we couldn't finish anything!  TNG quickly developed a roadmap that prioritized what was most important for us. It enabled productivity while improving security so that we could be confident that we were productive yet protected. They standardized our infrastructure to have fewer points of failure if disaster struck. And finally, they showed us how much IT costs in a way that made sense."

Digital Transformation Consultant

Iman Bilal

Managing Director, Online Retailer

We had no internal IT department!


"We needed a partner who could build budgets, optimize IT spending, and lead us through a multi-year digital transformation.  70% of our IT budget was labour! With TNG, we have it back to 50/50 labour to non-labour. We are on our way to 30/70!

We can now focus on running our business!

We now have service levels and penalties for noncompliance. We have improved security and compliance with industry standards, safeguarding our customers."

CHRO

Sophie Grant

CFO, Retail Store Chain

TNG led us from 3.5% of revenue IT spend from to 1.5%!


"We had a lot of challenges to overcome. IT was costing 3.5% of revenue, and the company's core applications were aging complex, and difficult to use. There were high volumes of issues in retail locations, and the business was looking for a way to improve things while setting us up for future success

The Narrative Group leveraged their proprietary methodology to identify a roadmap to evergreen their infrastructure, stabilize core applications, reduce store incidents, and charted a path toward IT spending being 1.5% of revenue within 18."

Business Consultant

Maria Elston

Managing Partner, Law Firm

TNG helped us modernize without losing our edge.


As a small but growing employment law firm, we were drowning in disconnected systems — case files, billing, and communications were all over the place. We didn’t realize how much time we were losing to inefficient tech until TNG stepped in.

They started by reviewing our cost structure and workflows, then rebuilt our stack with the right cloud and document automation tools, and cut 40% of our software spend in the process.

Now we’re faster, more accurate, and have a clearer picture of our profitability. I no longer feel like IT is a liability — it’s become a strength.

PROVEN RESULTS

The Partner of Choice for Midsized Companies

IT Procurement & Infrastructure Projects Delivered

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Mid-Sized Clients Supported Across North America

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Average Experience of Our Senior Technology Experts

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Client Satisfaction, Focused on ROI and Stability

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Stop Overpaying for the Wrong Hardware and Licenses

Don’t Overpay for the Wrong Tech

Partner with a procurement team that understands both boardroom decisions and infrastructure realities. We’ll help you refresh your environment, reduce waste, and standardize on technology that actually fits your business.

contact@narrative-group.com

FAQs

Frequently Asked Questions

Do you only work with certain hardware or software vendors?

No. We are vendor-neutral and work with a broad range of manufacturers and publishers. Our recommendations are based on your needs, security profile, and budget — not reseller incentives.

Yes. We help organizations design standard builds, roll out consistent hardware across sites, and manage inventory and replacements.

We can do both. Many clients combine procurement with our managed IT or professional services so equipment arrives configured, secured, and ready for users.

Yes. We perform licensing and subscription reviews to identify unused seats, overlapping tools, and opportunities to consolidate and save.

Yes. We primarily serve mid-sized organizations across North America.

Instead of waiting until the last minute, we help you track subscriptions and renewals, leaving ample time for us to negotiate renewals with you or for you. There is money to be saved when you know what to ask for.

Absolutely! Since we are a managed services provider, we gain economies of scale when negotiating with vendors for the best price. We will make sure to give you all the information you need in order to make the best decisions for renewals.